The TroopWebHost Mobile App is available for free on the
Apple App Store
and the Google Play Store.
It gives scouts and parents easy access to the TroopWebHost functions they need, while helping adult leaders manage advancement at meetings and on campouts.
Scouts use the app to:
View the calendar
Sign up for events
View their advancement status
View the troop directory
Call or text other scouts
Parents use the app to:
See latest announcements
View the calendar
Sign their scouts up for events
View their scout's advancement status
Leaders use the app to:
View the calendar
Get directions to an event
Take attendance at events
Sign off on requirements for adventures, badges and awards
Check out and return library materials and troop equipment
View the troop directory
Call or text parents and scouts
View a complete demonstration here:
Mobile App Security
You will log on to the TroopWebHost mobile app using the same User ID and Password that you use to log on to your pack's website.
Just as with the website, your ability to access the functions of the app are determined by the
user roles for which your user ID is authorized.
Your pack's site administrator can customize those user roles to give each member access to the functions they need in the mobile app.
Each user role is defined by authorizing it for one or more tasks.
All of the tasks for the mobile app have names that begin with "Mobile App". There are two types of mobile app tasks:
Mobile App - Menu. These tasks determine which menu items the user will see on the Home page of the app.
Mobile App - Feature. These tasks control what the user can do within specific functions in the app.
The tasks that control the Home page menu are:
Mobile App - Menu - My Account. This should be available to all users.
It allows them to update their own contact information.
Mobile App - Menu - My Advancement. This should only be authorized to scouts. It allows them to view their progress on adventures, badges and awards.
Mobile App - Menu - My Family. This should only be authorized to parents. It allows them to update the contact information for any family member, and view their
status on adventures, badges, and awards.
Mobile App - Menu - Member Directory. This allows the user to view a list of all active members.
Mobile App - Menu - Calendar. This allows the user to view the pack calendar.
Mobile App - Menu - Library Inventory. This allows the user to check out and return library materials.
Mobile App - Menu - Equipment Inventory This allows the user to check out and return pack equipment.
Mobile App - Menu - Launch Website. This allows the user to easily open the pack's TroopWebHost website on this device.
Mobile App - Menu - Refresh Data. This should be available to all users. It allows them to update their local data store with the
most recent updates from the server.
The tasks that control individual features of the app are:
Mobile App – Feature - View My Account Balance. Allows the user to view their own account balance. Allows parents to view their family's account balances.
Mobile App - Feature - View All Cub Scouts Advancement. Allows the user to view advancement status for any scout, either from the directory or for an event the scout
Mobile App - Feature - Sign Off On Cub Scout Requirements. Allows user to sign off on requirements for adventures, badges and awards for any scout.
User must also be authorized for "View All Cub Scouts Advancement", above.
Mobile App - Feature - Sign Off On My Family's Cub Scout Advancement . Allows a parent to sign off on requirements for adventures, badges and awards for scouts
in their family. User must also be authorized for "Mobile App - Menu - My Family", above.
Mobile App - Feature - View Member Contact Info. Allows user to view phone numbers, email addresses, and home address for any member in the pack directory.
Mobile App - Feature - View Member Medical Info. Allows user to view the medical information for any member in the pack directory.
Mobile App - Feature - View Member Training. Allows user to view the YPT status of any adult member in the pack directory.
Mobile App - Feature - View Member Emergency Contact. Allows user to view the emergency contacts for any member in the pack directory.
Mobile App - Feature - View Member Swim Test. Allows user to view the swim test results for any member in the pack directory.
Mobile App - Feature - View Personal Identifiers. Allows user to view the date of birth and BSA ID for any member in the pack directory.
Mobile App - Feature - Take Attendance From Calendar. Allows user to take attendance for an event or shift selected from the calendar.
Mobile App - Feature - Enter Activity Credits. Allows user to enter the credits earned on an event for camping nights, service hours, hiking miles, etc., and override those credits for individual scouts.
Mobile App - Feature - Send Text To Individual Member. Allows user to initiate a text message to any other individual member.
Mobile App - Feature - CC Leaders On Texts. When a scout sends a text to an adult, or an adult sends a text to a scout,
this feature will cause the designated leaders to be added to the recipient list.
Mobile App - Feature - Send Message To Group From Event. This enables the "Send Message" button on an event in progress, which allows the user to initiate
a message to the participants, the participant's parents, etc.
Mobile App – Feature - View Member Account Balances. Allows user to view the balances of any member from the pack directory.
Mobile App – Feature – View Event Participant Balances. Allows user to view the balances of any participant on an event.
When your TroopWebHostCS site was created, it was pre-configured with user roles which were authorized for some of the above tasks as we thought would be appropriate for most packs.
These assignments should be reviewed by your site administrator to fit the specific needs of your pack.
Mobile App Data Synchronization
The TroopWebHost mobile app maintains a copy of much of your pack's data in your device's local memory.
This lets the app run faster and also allows you to use the app when you do not have an Internet connection, like when you're on a wilderness campout.
Whenever you open a page in the app, it first pulls the information from local storage and displays that on the screen.
If you have access to the Internet, it will then check to see if there are any recent changes to this information available from the server.
If any of the data has changed, it will then redisplay the page. This process usually happens very quickly, depending on your connection speed.
Most functions in the app will work when you do not have Internet access. The primary exception is signing up for events.
You must have Internet access to sign up for events so we can verify your current eligibility for that event, which may be restricted based
on membership in a dynamic subgroup or other requirements.
While you are off-line, any information you enter into the app - including taking attendance and signing off on requirements - will be stored in a queue
in your device's local memory. Once you regain Internet access, those updates will be applied to the server.
You can view any pending updates from the General Settings page of the app; scroll to the bottom of that page to find the button View Update Queue.
While this rarely happens, your updates may fail to be applied to the server if someone else changed that same information since you last accessed the server.
This prevents you from overwriting their changes. For that reason, you should only have one leader take attendance in the app for any particular event.
Full Data Download
When you log on to the app for the first time, it will do a full data download from the server, which looks like this:
The same process runs when you tap the Reload Data button from the General Settings page.
This process builds a new database on your device and downloads a complete copy of your pack's information into that database.
While it usually downloads 100% of the data for each table, there is one table which is only partially loaded to save time:
Event Participants. This table stores the signup status for each member of your pack for each event in your calendar.
So if your pack has 100 members and 200 events on its calendar, it can contain 20,000 rows! That's a lot of data to download at one time, so we begin by
just downloading the participant records for the most recent past events and the next few upcoming events.
As you use the app, it will continue to load data into the Event Participants table every time you access the Home page, the Calendar, or the Directory.
This happens in the background and won't be noticeable. In addition, whenever you open an event from the calendar it will instantly download the participants for that event if they
are not already present.
Incremental Data Refresh
On the server, we track every time a row has been inserted, updated or deleted. From time to time, the app will perform an incremental data refresh that pulls these
recent changes from the server. This happens when:
You tap the Refresh Data icon on the Home page.
If the app has been left running in the background on your device, every 12 hours it will run an incremental refresh. This may not work on all devices.
When you upgrade to a new version of the app, it run an incremental refresh. If this version made changes to the structure of a local table, this may require
that table to be recreated and completely reloaded.
If none of the above has happened in the past week, the next time you open the Home page it will run an incremental refresh.
As mentioned earlier, the app will also refresh individual tables as needed to ensure that you have current data for whatever page is being displayed.